FAQ
About Canopus Supply
Who is Canopus Supply?
Canopus Supply Inc is an industrial coatings and waterproofing supplier based in North Vancouver, British Columbia. We supply professional-grade concrete coatings, waterproofing membranes, sealants, surface-prep equipment, and accessories to contractors and applicators across Metro Vancouver and BC.
What brands do you carry?
Our core lines are ResinTech and Tremco, alongside Mapei, Sika, Sherwin-Williams, Poly-Tuff (PSI), Nour, Ardex, and more. ResinTech is our flagship range for coatings and waterproofing, with Tremco as our primary partner for traffic-deck and building-envelope waterproofing.
ResinTech
What ResinTech products do you supply?
We carry the full ResinTech range, including the TUE transparent universal epoxy, HPP fast-cure polyaspartic, CRU and TCU urethane topcoats, Core Bond Epoxy (CBE), FLEXCOAT-PU and PPM waterproofing membranes, PPM-SL crack and joint sealant, and ResinTech SLC self-leveling cement.
Which ResinTech product should I use for my floor?
It depends on the system you are building: epoxies like TUE for base and build coats, polyaspartics like HPP for fast-cure finishes, and urethanes like CRU or TCU for chemical-resistant or UV-stable topcoats. If you tell us your substrate, exposure, and timeline, we will help you match the right ResinTech buildup. Call us at 250-233-3000 or email order@canopussupply.com.
Does ResinTech offer waterproofing as well as coatings?
Yes. ResinTech FLEXCOAT-PU and PPM are waterproofing membranes, and PPM-SL is a semi self-leveling crack and joint repair sealant, so you can source both your coating and waterproofing systems from one line.
Tremco
What Tremco products do you stock?
We carry Tremco waterproofing and sealant products including TREMproof 250GC fluid-applied membrane, the Vulkem line (such as Vulkem 360NF and Vulkem 346), TREMprime urethane primer, and related building-envelope and traffic-coating materials.
Do you supply complete traffic-deck and waterproofing systems?
Yes. Between ResinTech and Tremco we can supply membranes, primers, base coats, and topcoats for traffic-deck and waterproofing assemblies. Contact us with your project details and we will help spec the full system.
Coatings and Waterproofing - General
What types of coatings do you sell?
We supply epoxy coatings, polyaspartic coatings, polyurethane and urethane coatings, traffic-deck coatings, concrete sealers, and concrete repair products, plus decorative flakes and metallic pigments.
Do you sell the equipment to install these coatings?
Yes. We carry concrete surface-prep equipment including floor grinders, dust collectors, and diamond tools, and we also offer equipment rentals for surface preparation.
Can you help me choose the right product?
Absolutely. Coating and waterproofing selection depends on your substrate, environment, and performance needs. Reach out and we will point you to the right product or system for the job.
Do you offer trade or contractor pricing?
Yes, we offer trade pricing. See our Trade Pricing page or contact us to set it up.
Ordering, Shipping and Returns
Where do you ship from and where do you deliver?
We ship from our facility in North Vancouver, BC. We deliver throughout the Greater Vancouver area and across British Columbia. Shipping to other parts of Western Canada, the rest of Canada, and to US customers may be available on select orders for an additional fee.
How long will delivery take?
All orders are subject to product availability. Once your order is placed, we will provide an estimated delivery time. If an item is not in stock, we will contact you with a lead time or an alternative.
What is your return policy?
All sales are final. Because industrial coatings, waterproofing membranes, sealants, and chemical products are sold as-is, we do not accept returns or exchanges once an order is fulfilled. If you receive an incorrect product due to a fulfillment error on our part, email order@canopussupply.com with your order number and photos within 3 business days of delivery and we will resolve it at our discretion.
Can I cancel my order?
Orders can be cancelled before they are fulfilled. Contact us immediately if you need to cancel; once an order has shipped it cannot be cancelled.
How do I get in touch?
Call 250-233-3000 or email order@canopussupply.com. You can also reach us through our Contact page.